Agenda of the February 28-29, 2012 NCVHS Subcommittee on Quality Hearing

Final Agenda

NATIONAL COMMITTEE ON VITAL AND HEALTH STATISTICS

QUALITY SUBCOMMITTEE

HEARING on Measures that Matter to Consumers

Doubletree Hilton Hotel Silver Spring
8727 Colesville Road
Silver Spring, MD 20910
Phone: (301) 589-5200

February 28 – 29, 2012

Printable Acrobat Agenda

Day 1 – February 28

Transcript

9:00 – 9:15 a.m. Call to Order, Welcome/Introductions

  • Overview
  • Goals
  • Role of NCVHS and the Hearing
  • Observations and recommendations from “Aligning Quality Measurement with Health Reform” letter
Dr. Blackford Middleton, Co-Chair
Dr. Paul Tang, Co-Chair
9:15 – 10:45 a.m. Understanding Consumer/Patient Health and Healthcare Decision-Making Needs

  • What kinds of decisions do consumers/patients seek to make regarding their health and healthcare?
  • What are effective ways of disseminating information to support decision-making in ways that are understandable, actionable and useful?
  • What do they currently use and how do they access it?
  • What are key shortcomings in supporting consumer/patient decision-making?
Joyce Dubow, AARP
Christine Bechtel, NPWF
Lynn Quincy, Consumer Union
James Sutton, Rochester Medical Center
Jake Flaitz, Paychex, Inc.
10:45 – 11:00 a.m.. BREAK
11:00 – 12:30 p.m. Measures and Data to Support Health and Healthcare Decision-Making

  • What measures would be meaningful in supporting the consumer/patient health and healthcare decisions?
  • What data is needed to support these measures?
  • How is this data currently sourced?
  • What are key data deficits and gaps?
  • Why are some “Beacon Community” efforts “working” and others are not?
David Lansky, PBGH
Joyce Dubow, AARP
Christine Bechtel, NPWF
Lynn Quincy, Consumer Union
James Sutton, Rochester Medical Center
Jake Flaitz, Paychex, Inc. 
12:30 – 1:15 p.m. Lunch
1:15 – 2:30 p.m. Use of Functional Status and Self-Management Measures

  • Current state and use examples
  • Barriers and recommended specific strategies to drive use
Heather Smith, APTA
Dr. John Hough, NCHS
Matt Stiefel, Kaiser Permanente
John Wasson, Dartmouth
2:30 – 2:45 p.m. BREAK
2:45 – 4:00 p.m. Use of Patient Experience and Satisfaction Measures in Assessing Whether Consumers/Patients Achieved Their Goals and Expectations

  • Current state and use examples
  • Barriers and recommended specific strategies and drive use
Dale Shaller, Shaller Consulting
Regina HollidaySusan Madden and Rick Siegrist, Press Ganey

 

4:00 – 5:15 p.m.. Use of Patient Preference Measures in Selection of Insurance Coverage, Health Providers and Treatment Options

  • Current state and use examples
  • Barriers and recommended specific strategies to drive use
Sarah Thomas, NCQA
David Stumpf, Woodstock Health Information & Technology
Robert Krughoff, Consumer Checkbook
5:15 – 5:30 p.m. Closing Thoughts and Adjourn for the day Drs. Middleton and Tang, Co-Chairs

Day 2 – February 29

Transcript

9:00 – 10:30 a.m. Summary of Previous Day’s TestimonyDiscussion of key themes, gaps, open questions, and strategies Dr. Blackford Middleton, Co-Chair
Dr. Paul Tang, Co-Chair
10:30 – 10:45 a.m. BREAK
10:45 – 12:00 p.m. Begin Development of Findings and Recommendations Letter

  • Structure
  • Outline
  • Key Points
Group Discussion
12:00 – 12:15 p.m. BREAK
12:45 – 1:00 p.m. Closing Thoughts
Next Steps
Drs. Middleton and Tang, Co-Chairs
1:00 p.m. Adjourn Meeting

Should you require reasonable accommodation, please contact the CDC Office of Equal Employment Opportunity on (301) 458-4EEO (4336) as soon as possible.

Times, topics, and speakers are subject to change.  For final agenda, please call 301-458-4200 at NCHS or visit the NCVHS Home Page at http://www.ncvhs.hhs.gov

March 13, 2012


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